Transformation of Licensing Governance in Facing the Industrial Revolution 4.0 at Bandung City

This study aims to investigate the transformation of governance in Bandung City in response to the Fourth Industrial Revolution and its effect on the competency of the State Civil Apparatus in public services at the Bandung City One-Stop Investment and Integrated Licensing Service. This study was done by examining governance in public services at the Bandung City One-Stop Integrated Investment and Licensing Service using a qualitative descriptive
methodology. The results demonstrated that the 4.0 Industrial Revolution had a global impact on the Bandung City One-Stop Investment and Licensing Service. This is seen in the transformation of licensing services, the
transformation of institutions, and the modification of physical buildings. This transformation affects the apparatus's competency, allowing them to perform high-quality public services at the Bandung City One-Stop Integrated Licensing and Investment Service. Using the Industrial Revolution 4.0 idea in the government sector creates conditions for developing and improving government employees' skills. These conditions were satisfied so that
government authorities could implement the new concept. This study focuses solely on the alteration of government machinery caused by the Fourth Industrial Revolution. Future research should examine the types of
government positions being eliminated by technology.