Public Service Accountability and Monitoring in the Perspective of National Policies: An Analysis of Indonesia’s Law on Public Service

In public service, monitoring is one of the management functions which help to ensure a given project achieves its target as
planned. For Indonesia, public service control and monitoring is regulated based on law Number 25 Article 35 of 2009 on Public
Service. In terms of its concept, public service control and or monitoring is divided into two concentrations: internal control and
external control. Regarding this, the law further provides general explanation regarding monitoring or control system along with
internal and external control. This study is a normative-empirical study based on the secondary data with primary legal materials,
along with secondary and tertiary legal materials, which describes monitoring in public service. Descriptive analysis is used to gain
consistency, systematic overview and synchronization between Indonesia regulations, theoretical concepts and the practical
implementation. The results indicate that there is internal and external control and monitoring over public service based on Indonesia’s
Law Number 25 of 2009. However, a competence party is required in internal control, while external control should focus on good
governance to avoid corruption, collusion, and nepotism.
Key Words: control, governance, law, public service and public administration